Organizational Excellence Diagnostic
A facilitated, evidence-based diagnostic that gives leaders a clear maturity profile, top strengths, the few gaps that matter most, and a 90-day action agenda.
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What Leaders Receive
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Executive Diagnostic Summary (plain-language findings + priorities)
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Maturity Heatmap (L1–L5) across the 7 categories
Enterprise Strengths (top 2–3)
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Enterprise OFIs (top 5–7 only; impact/urgency oriented)
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Cross-category misalignments (where Strategy ≠ Measures ≠ Operations)
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Recommended Next 90 Days (high-level action agenda)
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How the Diagnostic Works
Phase 1 — Prep (Discovery & evidence intake)
We align on scope, review existing artifacts, and identify where evidence already exists vs where it’s missing.
Phase 2 — Facilitated Assessment
Guided conversations with leaders and key stakeholders using consistent assessment prompts across all categories.
Phase 3 — Scoring & Synthesis
Evidence-based maturity ratings (L1–L5), top OFIs, and cross-category misalignment patterns.
Phase 4 — 90-Day Action Agenda
A focused plan with priorities, owners, and measures to start improving immediately.
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What Happens After the Diagnostic
Business Transformation / Operational Efficiency
We redesign operating systems, stabilize processes, and improve performance with clear measures.
Accredited Training & Certification Programs
We build capability where skills and roles are the constraint—embedded into the improvement work.
Implementation Support & Advisory Services
We stay engaged to govern execution, run performance reviews, and ensure improvements sustain.
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FAQ
Q: Is this a Baldrige assessment or certification?
A: No. It is a Trinity-developed diagnostic informed by Baldrige and other performance practices; it is not an official Baldrige evaluation or award process.
Q: What if we don’t have data or documentation?
A: That itself is a finding. Where evidence is missing, maturity is capped appropriately and your 90-day priorities will include closing the evidence and measurement gaps.
Q: Who should participate?
A: Senior leaders plus the owners of strategy, operations, workforce, and measurement—enough to validate evidence without turning it into a “committee exercise.”
Q: How long does it take?
A: Typically 4–8 weeks, depending on scope and availability (SMB vs enterprise).